Ace Hardware of Northeast Fresno

Needed assistance in getting a product so I went towards two workers. Grown man and young girl and overheard him telling her his relationship stories and drama which was weird for me and probably weird for the the young worker. He then acted very upset helping me find a product. He continued talking with girl as he was helping me, maybe was suppose to be training her and dealing with him was frustrating because he was not busy and just did not want to spend his time helping a customer. Prices here are also a bit higher than Lowes or Home Depot so Id go there instead anyways.

Never been so disappointed in customer service here until today. Asked an older white gentleman with grayish hair and beard with glasses a simple question asking if they had a metal slim band clamp that would work on a motorcycle exhaust and he replied “well that depends what you’re looking for” in the rudest tone I’ve heard there. Explained to him that it’s for an exhaust and he pointed to an aisle and said “go check hardware cause I don’t know” again in a very rude tone. Asked another younger guy and he was more helplful even though he didn’t really know what was willing to take me to all and not point. I believe the older man’s name was Richard? I could be wrong but he’s easy to point out. Very poor experience

We always find everything we need here and also fun little things we didn't even know we wanted.

The employees here will treat you like you came in to steal something like some theif and then when you get to the register to pay you find out that they are the actual theifs prices threw the damn roof!! U guess when there trying to rip everyone off they assume everyone's else is as well.

Wow, super clean and organized. Employees (all if them) always asking if I needed help. Easy to find and see items everywhere because it was bright , organized and clean.